Our Customer Commitment
You will never have to wonder if the work has been done, when the work will be done, or how the work will be done.
Communication is Key
Professional, Responsive CommunicationEach project has a dedicated Account Manager, ensuring you stay highly informed all the way from quote to invoice.
Quotes Delivered QuicklyWe want your business, and we know you don’t have time to waste.
Reminder Communication is AutomatedWe remove the chance for human error in our simplest and most necessary communications.
Thorough, Modern Resident & Tenant NotificationsLet us handle alerting your residents and tenants with automated notifications and user-friendly websites.
Real-time Updates on Project ProgressionDon’t wonder, know. We let you know what we finished each day and what’s up next for tomorrow.
Things don’t always go perfectly. If it’s weather, equipment or some unforeseen challenge. The problem with vendors is not that those things happen – it’s that they don’t communicate about it. We won’t commit the cardinal sin of bringing you a problem without a solution.
We do our work with excellence for the sake of our personal character.
At SOR character matters, and we hold ourselves to a high standard. That being said, mistakes happen, but we own ours and correct them. If we ever breach that trust, we want to hear about it. Your feedback is valued and heard.
We welcome your feedback. It helps us grow into the company you want us to be! Please take 3 minutes and complete our Brand Survey.
Let's Talk About Your Project
Every project is different. We want to talk to you about yours.
One of our awesome account managers will reach out to you today.