We're a Property Manager's Dream

Exterior cleaning done right. We serve HOAs, apartment communities, office buildings, retail shopping centers and other properties throughout the Southeast.
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At SOR, we believe that there is a huge opportunity to modernize property services. Hiring an exterior cleaning contractor does not have to be painful. Property managers should never have to worry about what work is actually needed, how often it should be performed, what results are reasonable, if the work was actually completed, and when they can expect an invoice. Our team of experts is here to provide consultative advice on the work needed at your property, to set clear expectations in every aspect of the service, and to execute consistently on the work entrusted to us to perform.

Trusted by Organizations Like Yours

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  • I have worked with many vendors over the years, and Southern Outdoor Restoration is one of the best. SOR goes above and beyond to get the job completed correctly and on time. Reminders, detailed photos, custom project maps, have made my my projects easier to keep track of. Communication and innovation is what keeps this team at the top of my recommendation list.
    Kendra Womack
    Community Association Management
  • I just wanted to let you know just how we are with Shaun’s work this weekend. Board President was thrilled and had nothing but high praise for his level of detail. Receiving this feedback from property is nothing short of a miracle! As always – thank you so much for all of your hard work! I truly appreciate it!
    Jessica Creathorne
    Resource Property Management
  • You guys did a phenomenal job at South Square II! Thank you for getting it done on such short notice and during a holiday weekend. No complaints, and the tenant is satisfied.
    Laura Bowser
    The Dilweg Companies
  • I met with Summerwood’s Board yesterday and they were VERY happy with the job you guys did! They are actually interested in possibly doing a contract for powerwashing and gutter cleaning with SOR.
    Crystal Stroman
    Elite Management Professionals
  • I met with the community last night and they sent MAJOR kudos to you about your extreme level of professionalism, customer service and the overall quality of work provided by SOR----they are happy to hear we’ve expanded our contract to include gutter cleaning with you guys :). Thanks sooooo much for making our jobs easier.
    Sharday Williams
    Charleston Management
  • It has been my pleasure to work with Southern Outdoor Restoration at several properties in the Triangle market. SOR prepared a very detailed proposal with a map for my properties that made our review and decision-making process on the proposal that much easier. Their pricing is very competitive, their performance has been wonderful, and they have been able to adapt to meet our often-changing schedule
    Eve Pilkinton
  • Thank you, sir! Nothing but compliments from owners on how great you all are, how friendly, etc. The normal 😊
    Jim Sharpe
    Community Association Services
  • This person has lived in the community for 20 years and she wanted me to let you know that the person who clean the gutters and resulting debris did the best job they have ever had. She asked that I pass this along to you.
    Todd Petherbridge
    Community Association Services
  • It is a pleasure doing business with Southern Outdoor Restoration! They are always my first call. They do great work and are extremely professional and organized!
    Amy Rogers
    York Properties
  • Southern Outdoor Restoration did an excellent job with our community-wide roof cleaning project. As always, their communication and follow-through were top notch. Their extensive planning ahead of time enabled them to complete the project efficiently and with no surprises. They go the extra mile to do the work well AND make the entire process seamless, which minimizes disruptions for our homeowners and makes the whole process easier and more pleasant.
    Jessica Merritt
    Elite Management Professionals
  • Since meeting Southern Outdoor Restoration at a CAI event in 2018, they have been a pure blessing to work with. Their estimates are clear on the scope of work and pricing has always been better than their competition, in my experience. The work that is completed is always in line with the scope of work and the professionalism of the staff is beyond expectation. The communication throughout the project through completion is unmatched. They have made several of the communities I manage look brand new!!
    Vicki Burgess
    Homeowners Association Management Inc.
  • WOW!!! You guys did an amazing job! Thank you so much. I am going to send this link to the board because the pictures speak volumes!
    Jessica Creathorne
    Resource Property Management
  • I give a personal thank you to you and the Southern Outdoor Restoration team for the communication and hard work in completing the fence project at Village Green! I really appreciate all the time and effort put into it! We’ve gotten good feedback throughout the project and we’re happy to say it is complete. 😊
    Danielle Thomas
    Elite Management Professionals
  • I wanted to apologize for not realizing that the pressure washing was not just the siding, but the patios as well. I moved patio chairs and furniture, etc, but did not remove other smaller things that I thought would not be affected by the chemicals of the wash. When I came home, I realized that the back patio looked spotless and was so grateful that the employees took the time to carefully and creatively move the those items that were in their way.
    Katherine
  • We are very pleased with the job your company did for us. We particularly appreciate being made aware of the clogged downspout at unit 3035, as well as your recommendation for addressing this problem. We were not aware of any remaining issues of this type, as we had earlier paid to have these underground clogs identified and fixed, by moving the drainage above ground. We were obviously misinformed, when we were assured that all those issues had been resolved.
    Ruth
  • Not sure what emails you received on Southern Outdoor. But the gentlemen were were very respectful and did a great job. I was skeptical at first because I help a friend that's in the same business and he always does my property. But they did a very good job.
    Todd Petherbridge
    Community Association Services
  • My appreciation is about the conduct of your returning crew. They diligently tried to locate and resolve the issue. When approaching other residents in the complex, they introduced themselves and politely requested help in finding the problem (which had been removed before they arrived). The Board happened to be on the property on other business and each of your team acknowledged us politely as they passed. Please pass my thanks on to your crew. We really appreciate these type of folks working on our property.
    David Calhoun
  • Just wanted to say thanks …. The curbing, picnic table and concrete pad look great!!!! I appreciate your crew’s hard work!!!
    Pat Millas
  • You make my job easy. I also like the electronic backup and info. You guys make it too easy....
    Mike Slivka
  • The company, especially their crew, did a fantastic job power washing our homes recently! The guys couldn’t have been nicer. They were pleasant, helpful, thorough! Thanks for having it done. Homes look much better. It did not go unnoticed! Now to get our windows washed!
    Arnold Spell
    Allenton Property Management
  • I just wanted to let you know as President of Elm Grove HOA I am very pleased with the work your guys have done throughout the community. Sean you foreman has gone above and beyond to do a great job. I say this as in today's world it’s hard to find companies that stand out in a good way and SOR does just that. Again thank you!
    Ed Blount
  • This is the best pressure washing company that has been contracted in 14.5 years at Hawsfields Crossing! Thought I would let you know....
    Joyce
  • I live in Charlotte North Carolina. I was very impressed by the thoroughness and the professionalism of these two gentlemen. They were very polite courteous and I was very impressed thank you very much!
    Cindy Brown
  • I was just looking to see what was going on as I know the company has made great strides in expanding services. I have used Southern Outdoor Restoration for years and started with Tyler Graybeal when he was just getting started. My account manager now is Christine Leaf and we use your company for all our power washing for entrance monuments, walls and our club house. Terrific people and marvelous crews and great service.
    Christine Hast
    Kuester Management
  • We are very pleased with the work done and your customer service. Thank you.
    Amy Duffus
  • I don’t think there is anything I can ask you to do better, you are awesome!
    Diane Wimpy
    PPM
  • Your fellows were out at my place yesterday. They’re very nice and thorough.
    Diana Gallager
  • Looks great thanks for doing a great job.
    Chris Campbell
    CBRE
  • Carlton just sought me out to let me know what a great and professional job SOR did. He went on to describe the report AND to say he had forwarded the report and his endorsement to people that he thought could use your services. His concluding comment was that SOR did the type of work & service that is just unlike anything in this type of business. A “Raving Fan.”
    Mike
  • Everything looks great. The community looks better as a whole since your guys have been here. I think everyone is pleased with their work and also their friendliness while performing their job. Thanks again for your help.
    Michael Mims
  • Thank you so much for giving us the opportunity to add on to what you were already doing for our community. The guys did a fantastic job and I'm very pleased with the result. They were very professional and friendly as well. I'm sending a note to the management company, Slatter, as well. Hopefully, we'll continue to use your services in the future. Thanks again. Have a great day.
    Lori Muchow
  • My gutters in The Meredith Townes Community were cleaned on Sunday morning, April 14. The crew did a great job. Thank you! Cliff was one of the 3 workers and he brought me outside to see the magnitude of my gutter and downspout blockage. When the worker on the roof put the blower in the opening to the downspout, water and debris gushed from the top and from the lower seam of the downspout. Again, Many thanks!
    Fran Carruthers
  • Thank you for being so professional and courteous. I was on my screened porch and did not realize my front storm door was not completely latched. This young man, before he started blowing the debris from the gutters away from my porch, took the time to close my door so the debris would not come into the house. You really do have a great group of men doing some dirty and often dangerous work. Please let them know they are appreciated 😊
    Kathy Messina
  • Please let the gutter cleaning company know that they did a wonderful job. I didn't realize that they had been by until I noticed that my deck was cleaner than it had been. They even closed the gate on my deck.
    Melissa Bowman
  • From my ground-level perspective, it appears that SOR did an excellent job at my location, propitiously at exactly the right time, after all leaves in my area had fallen. They blew off patio and deck thoroughly. Seems like a good outfit. Thanks.
    Dick Robinson
  • Thank you for coming by yesterday and cleaning my gutters. They look fantastic!
    Anne Boney
  • I have never been compelled to write a note of appreciation during a power washing event before. Tarik and Greg are the exception to the rule. I could not be more appreciative of their customer service orientation, their initiative, their thoughtful consideration of what would be best for me and my property and their efficient use of time and effort. Congratulations for hiring and supporting and keeping these great members of your team.
    Nancy Johnson
  • Just wanted to let you know that the board president who lives in one of the townhomes emailed this morning and said he was “very pleased with the power washing of the townhouses”
    Diane Wimpy
    PPM
  • I would highly recommend Southern Outdoor Restoration — our community has been using their services on a continuing basis for about 5 years. They provide us with gutter cleaning; power washing of buildings, concrete surfaces, and street gutters; and deck repair along with power washing and staining. The management and crews are very professional and take pride in their work. Their work is done in a very timely and professional manner. I would highly recommend this company to anyone needing their services.
    Judy Rhew
    • I have worked with many vendors over the years, and Southern Outdoor Restoration is one of the best. SOR goes above and beyond to get the job completed correctly and on time. Reminders, detailed photos, custom project maps, have made my my projects easier to keep track of. Communication and innovation is what keeps this team at the top of my recommendation list.
      Kendra Womack
      Community Association Management
    • I just wanted to let you know just how we are with Shaun’s work this weekend. Board President was thrilled and had nothing but high praise for his level of detail. Receiving this feedback from property is nothing short of a miracle! As always – thank you so much for all of your hard work! I truly appreciate it!
      Jessica Creathorne
      Resource Property Management
    • You guys did a phenomenal job at South Square II! Thank you for getting it done on such short notice and during a holiday weekend. No complaints, and the tenant is satisfied.
      Laura Bowser
      The Dilweg Companies
    • I met with Summerwood’s Board yesterday and they were VERY happy with the job you guys did! They are actually interested in possibly doing a contract for powerwashing and gutter cleaning with SOR.
      Crystal Stroman
      Elite Management Professionals
    • I met with the community last night and they sent MAJOR kudos to you about your extreme level of professionalism, customer service and the overall quality of work provided by SOR----they are happy to hear we’ve expanded our contract to include gutter cleaning with you guys :). Thanks sooooo much for making our jobs easier.
      Sharday Williams
      Charleston Management
    • It has been my pleasure to work with Southern Outdoor Restoration at several properties in the Triangle market. SOR prepared a very detailed proposal with a map for my properties that made our review and decision-making process on the proposal that much easier. Their pricing is very competitive, their performance has been wonderful, and they have been able to adapt to meet our often-changing schedule
      Eve Pilkinton
    • Thank you, sir! Nothing but compliments from owners on how great you all are, how friendly, etc. The normal 😊
      Jim Sharpe
      Community Association Services
    • This person has lived in the community for 20 years and she wanted me to let you know that the person who clean the gutters and resulting debris did the best job they have ever had. She asked that I pass this along to you.
      Todd Petherbridge
      Community Association Services
    • It is a pleasure doing business with Southern Outdoor Restoration! They are always my first call. They do great work and are extremely professional and organized!
      Amy Rogers
      York Properties
    • Southern Outdoor Restoration did an excellent job with our community-wide roof cleaning project. As always, their communication and follow-through were top notch. Their extensive planning ahead of time enabled them to complete the project efficiently and with no surprises. They go the extra mile to do the work well AND make the entire process seamless, which minimizes disruptions for our homeowners and makes the whole process easier and more pleasant.
      Jessica Merritt
      Elite Management Professionals
    • Since meeting Southern Outdoor Restoration at a CAI event in 2018, they have been a pure blessing to work with. Their estimates are clear on the scope of work and pricing has always been better than their competition, in my experience. The work that is completed is always in line with the scope of work and the professionalism of the staff is beyond expectation. The communication throughout the project through completion is unmatched. They have made several of the communities I manage look brand new!!
      Vicki Burgess
      Homeowners Association Management Inc.
    • WOW!!! You guys did an amazing job! Thank you so much. I am going to send this link to the board because the pictures speak volumes!
      Jessica Creathorne
      Resource Property Management
    • I give a personal thank you to you and the Southern Outdoor Restoration team for the communication and hard work in completing the fence project at Village Green! I really appreciate all the time and effort put into it! We’ve gotten good feedback throughout the project and we’re happy to say it is complete. 😊
      Danielle Thomas
      Elite Management Professionals
    • I wanted to apologize for not realizing that the pressure washing was not just the siding, but the patios as well. I moved patio chairs and furniture, etc, but did not remove other smaller things that I thought would not be affected by the chemicals of the wash. When I came home, I realized that the back patio looked spotless and was so grateful that the employees took the time to carefully and creatively move the those items that were in their way.
      Katherine
    • We are very pleased with the job your company did for us. We particularly appreciate being made aware of the clogged downspout at unit 3035, as well as your recommendation for addressing this problem. We were not aware of any remaining issues of this type, as we had earlier paid to have these underground clogs identified and fixed, by moving the drainage above ground. We were obviously misinformed, when we were assured that all those issues had been resolved.
      Ruth
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      Authentic Convenience

      We Understand Your Job

      We know what it takes to serve a property manager because we've taken the time to learn the ins and outs of your profession. We thoroughly understand the nuances of HOA board dynamics, declarant controlled communities, TICAM reconciliations, operating/capital budgets, budget seasonality, and most everything else that goes into running a portfolio. You don't have time to chase down contractors for quotes. You don't have time to visit every property every week to check on contractors. You have many parties pulling on you for your time and it often feels like everything is "urgent." You run a lot of money through contractors to take care of your properties and you deserve to work with a team that values you as a partner and whose goals are aligned with yours (quiet tenants/residents and happy owners!).

      Prompt & Clear Communication

      Excellent communication is the foundation for every great relationship. Excellent communication in the context of property services means:

      1. Being organized with information and always being able to look something up.
      2. Delivering reminder communication before an upcoming project and setting clear expectations of any prep work that needs to be done in advance.
      3. Daily progress updates with photos.
      4. Real time notification of anything that happens that isn't according to plan
      5. Keeping a Say:Do:Tell ratio of 1:1:1
      6. Not burying important information in the fine print.

      Our team and our custom software works in perfect harmony to deliver the information you need when you need it. If our team is nothing else, we are responsive, detail-oriented, and professional in our communication.

      Meet Red Pine Counseling
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      Delivering Compelling Value

      Expert Results & Expert Advice
      With more than 50,000 man hours on job sites since the company was founded, we know what it takes to solve your problems and service your properties. We also understand that many companies provide the same basic services we do, but you trust us to tell you what you DON’T need just as often as we advise you on what you DO need. Our technicians and account managers watch over your properties with an expert eye for detail. We are always happy to consult on your exterior service needs and provide solutions to even the stickiest problems (sometimes literally).

      Competitive Pricing

      Our focus on integrating specialized equipment, scalable digital systems, and bullet proof protocols have led us to run our operations with very little waste. This high level of efficiency is why we are able to maintain fair and competitive pricing. Additionally, we have a large and loyal customer base, which keeps our focus on executing projects rather than spending money on sales, marketing, and advertising.
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      Unmatched Customer Experience


      Clearly Defined Scope

      For every job we complete, we begin by defining the areas we will be working on, the processes we will be using, and the results you can expect. Scope shouldn’t exist only in fine print; we embrace the use of photos and annotated maps for a very visual definition of scope. This process ensures that the people performing the service and the people experiencing the service all have the same expectations.

      Integration of Technology

      We are nerds so you don’t have to be. We use the best equipment and digital processes to be as efficient as possible. The proper application of technology leads to automation, automation leads to consistency, and consistency leads to scalable positive experience for our clients.


      Transparency

      In today’s day and age, the modern customer desires a “self-service” experience. You want to be able to open your app and see exactly where your Uber driver is. You want to input a “Track My Shipping” number and get an immediate update on the status of your package; the same goes for your pizza with Domino’s. While we are always very accessible and responsive, we also provide tools and systems where you can access project details before, during, and after the work at your property is complete.
      Meet Red Pine Counseling

      An Invoice Should Not Be Your Only Deliverable

      You're not on-site and you shouldn't have to be to confirm your vendors did their job.

      Digital Project Summary Report

      Real-Time Reporting

      Digital Project Summary Report

      Our detailed Project Summary Report shows exactly who completed what and when.

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      Real-Time Reporting

      Our detailed Project Summary Report shows exactly who completed what and when.

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      Clear Before & After Photos

      Seeing is believing! Check what your project looked like before and after we work our magic.
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      Detailed Site Notes

      We take notes before, during and after your project to ensure that we are even more efficient when you have us back the next time!
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      Deficiency Logging

      Things happen. People make mistakes - but we own ours. We log every deficiency in our service. We work hard to correct any problems.
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      Project Case Studies

      Take a closer look at the wide variety of projects we have completed on properties just like yours.

        Industry Affiliations

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        Let's Talk About Your Project

        Every project is different. We want to talk to you about yours.

        Name(Required)

        One of our awesome account managers will reach out to you today.

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        Steve Patrick

        Account Manager
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        Carson Woodell

        Director of Sales
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        Christine Leaf

        Account Manager
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        Dakota Taylor

        Account Manager
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        Join the Best Exterior Services Contractor in the Southeast

        It's fun to be on a winning team.
        SOR has quickly grown to be a company that is trusted by the most experienced property managers in our region. The reward for good work has been more work (which is great). Our growth has fueled promotions, new colleagues, and exciting changes over the years. We've grown 40% on average every year since 2012. Growth has come with challenges, but the individuals here wake up every day ready to overcome them because they believe in the vision. They believe that their lives, the lives of their families, their colleagues, their colleague's families, our clients, and our community are better off simply because SOR exists.

        We actually live out our core values.
        Core Values are not just words found on a poster in the breakroom. They are the standards that guide our actions in the present and shape our plans for the future. They are the glue that holds our team together and keeps everyone accountable to one another. They are core to our identity. Find out more about who we are and what we're about here.
        Once people join, they stay.
        People don't leave jobs; they leave leaders. At SOR, we not only invest in the employee base as a whole but we are constantly investing in the next generation of leaders at our company who manage teams in all of our departments. Here, people are known, they are valued, they are celebrated and as a result, they are loyal.

        You can see the results of your work every day.
        For the vast majority of our team, they spent their time in the field every day. They are making properties cleaner, safer, and prettier. Our team loves driving through town saying, "we washed that one last week!" or "we start that one in two weeks!" If you are on the Sales Team, your work is tangible too. You are removing worry and instilling confidence in your customers. The jobs you add to the schedule are 100% the means through which your colleagues on the Operations Team earn their living. If you work in Finance, Accounting, HR, or the Services Team, you are making sure that the whole company is getting what it needs to be successful and ready for the future.

        View our Careers page